--- title: How Water Network Management Supports ISO 27001 Certification description: Discover how Water Network Management supports secure critical infrastructure, with Netbase and consultancy services achieving ISO 27001 certification. image: https://www.crowderconsult.com/hubfs/securing-critical-water-infrastructure-netbase-platform-and-consultancy-services-achieve-iso-27001-certification.webp --- [![Crowder Consulting Logo](https://www.crowderconsult.com/hs-fs/hubfs/Crowder%20Consulting%20Logo.png?width=253&height=226&name=Crowder%20Consulting%20Logo.png "Crowder Consulting Logo")](https://www.crowderconsult.com/) - [0151 647 7772](tel:0151%20647%207772) - [enquiries@crowderconsult.co.uk](mailto:enquiries@crowderconsult.co.uk) - About - [Mission & Vision](https://www.crowderconsult.com/mission-vision) - [Management Team](https://www.crowderconsult.com/management-team) - [Contact Us](https://www.crowderconsult.com/contact-us) - [Blog & News](https://www.crowderconsult.com/blog) - [Testimonials](https://www.crowderconsult.com/testimonials) - [Careers](https://www.crowderconsult.com/careers) - [Case Studies](https://www.crowderconsult.com/case-studies) - Netbase & Digital Services - [Netbase Water Network Management System](https://www.crowderconsult.com/netbase-water-network-management-system) - [Netbase Digital Services Platform](https://www.crowderconsult.com/netbase-digital-services-platform) - [NetOps - Smart Water Network Application](https://www.crowderconsult.com/netops-smart-water-network-application) - [NetAlytics - Smart Advanced Water Network Analytics](https://www.crowderconsult.com/netalytics-smart-advanced-water-network-analytics) - [View All Services](https://www.crowderconsult.com/netbase-digital-services-solutions) - Consultancy - [Leakage Management in District Areas (DMAs)](https://www.crowderconsult.com/leakage-management-in-district-areas) - [Non Revenue Water Reduction Programmes](https://www.crowderconsult.com/non-revenue-water-reduction-programmes) - [Upstream Water Network / Trunk Mains](https://www.crowderconsult.com/upstream-water-network) - [Hydraulic Modelling of water networks](https://www.crowderconsult.com/hydraulic-modelling-of-water-networks) - [Pressure Reduction & Optimisation](https://www.crowderconsult.com/pressure-reduction-and-optimisation) - [Specialist network studies and analyses](https://www.crowderconsult.com/specialist-network-studies-and-analyses) - [View All Services](https://www.crowderconsult.com/consultancy-services) - Data & Data Science - [Tactical Smart Meter Data Solutions](https://www.crowderconsult.com/tactical-smart-meter-data-solutions) - [Connecting to Corporate & Cloud Systems Data](https://www.crowderconsult.com/connecting-to-corporate-and-cloud-systems-data) - [Data validation and visualisation](https://www.crowderconsult.com/data-validation-and-visualisation) - [View All Services](https://www.crowderconsult.com/data-science-services) - Field/Leakage - [Leakage Detection](https://www.crowderconsult.com/leakage-detection) - [Trunk mains investigations and leakage surveys](https://www.crowderconsult.com/trunk-mains-investigations-and-leakage-surveys) - [Hydraulic Modelling Field Tests](https://www.crowderconsult.com/hydraulic-modelling-field-tests) - [DMA Sectorisation](https://www.crowderconsult.com/dma-sectorisation) - [Meter Verification Surveys](https://www.crowderconsult.com/meter-verification-surveys) - [Water Efficiency initiatives](https://www.crowderconsult.com/water-efficiency-initiatives) - [View All Services](https://www.crowderconsult.com/field-leakage-services) - Training - [Water Network Management](https://www.crowderconsult.com/water-network-management) - [Production Planning](https://www.crowderconsult.com/production-planning) - [Leak Detection](https://www.crowderconsult.com/leak-detection) - [Netbase](https://www.crowderconsult.com/netbase) - [National Water Hygiene Card & SHEA Water](https://www.crowderconsult.com/national-water-hygiene-card-shea-water) - [NetOps Training](https://www.crowderconsult.com/netops-training) - [View All Services](https://www.crowderconsult.com/training) # Securing Critical Water Infrastructure: Netbase Platform and Consultancy Services Achieve ISO 27001 Certification 17 September 2026 ## **![securing-critical-water-infrastructure-netbase-platform-and-consultancy-services-achieve-iso-27001-certification](https://www.crowderconsult.com/hs-fs/hubfs/securing-critical-water-infrastructure-netbase-platform-and-consultancy-services-achieve-iso-27001-certification.png?width=1199&height=663&name=securing-critical-water-infrastructure-netbase-platform-and-consultancy-services-achieve-iso-27001-certification.png)** ## **A Major Milestone in Information Security** As digital transformation accelerates across the water industry, protecting critical infrastructure data has never been more important. Water utilities increasingly rely on digital technologies to manage networks efficiently. As cyber threats evolve, protecting operational data remains essential. [![CONTACT US](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/143230470/interactive-110125449659.png)](https://www.crowderconsult.com/hs/cta/wi/redirect?encryptedPayload=AVxigLK%2Fls53249JZrvN3b0A5JSKYT0IEBrSOwCRPZEEi2Zc%2BLmLE7U9Y%2BJ%2B%2BOxVOoYY5c%2FLY2W4iyVMb6PMy8ocDCF0xmsUlogMxc4BR9xFXbUOAjo%2BWXN59qGTLA791kHxDcNy3pmbdSe35VIGhIvZmRY8I6sEug7uvV08me3Um%2BQBOdxNmhULD2XYgew2X27R7z13kzwow4zEVa%2FjeQOIYrDv&webInteractiveContentId=110125449659&portalId=143230470) We are proud to announce that Crowder Consulting's IT and Engineering Consultancy Services, together with our flagship [water network management](https://www.crowderconsult.com/netbase-water-network-management-system) platform, Netbase, have achieved ISO/IEC 27001 certification. Netbase combines decades of water industry expertise with advanced digital capabilities to support efficient and resilient water network management. As critical national infrastructure operators continue to increase their use of digital technologies, cyber security and information assurance have become fundamental requirements. Achieving ISO 27001 certification demonstrates our commitment to ensuring that clients can trust both our technology and the services that support it. ## **Enterprise-Grade Security for the Netbase Platform** Netbase sits at the heart of operational [water network management](https://www.crowderconsult.com/netbase-water-network-management-system), helping utilities manage network models, [leakage reduction](https://www.crowderconsult.com/blog/data-driven-water-leakage-detection) programmes, pressure management, operational events, asset performance, and digital twin initiatives. By bringing together operational, geographic, customer, and telemetry data within a single platform, Netbase provides a trusted foundation for informed decision making across the water network lifecycle. The platform integrates information from critical business systems including SCADA, telemetry, GIS, customer information and work management systems and corporate databases. Ensuring the confidentiality, integrity, and availability of this data is fundamental to supporting resilient network operations. Achieving ISO 27001 certification confirms that security is embedded throughout the design, development, hosting, and operation of the Netbase platform. Our infrastructure and software delivery processes are supported by robust controls covering: - **Data Protection and Encryption** – Data is protected both at rest and in transit using industry standard security practices, including TLS 1.2 and 1.3 for secure data transmission and AES 256 encryption for data protection. - **Access Management** - Controlled role-based user access based on business need and the principle of least privilege. - **Resilience and Business Continuity** - Security monitoring, threat analysis, vulnerability management, penetration testing, backup arrangements, and disaster recovery processes. - **Secure Software Development** - Security integrated throughout the software development lifecycle, from design and testing through to deployment and ongoing enhancement. These measures provide our clients with confidence that Netbase is supported by a mature and independently verified security framework. ## **Security Beyond the Platform** Our commitment to information security extends beyond software. The certification also covers our consultancy and field service operations. Through our NetOps and NetAlytics services, field teams undertake activities such as [leakage investigations](https://www.crowderconsult.com/blog/leak-detection-equipment-for-underground-leaks), pressure management, flow logging, and operational performance monitoring. These activities involve the collection, transfer, and analysis of valuable operational data. Operating within our ISO 27001-certified framework ensures that information collected in the field is managed securely throughout its lifecycle. Secure devices, controlled access, governed information flows, and robust data handling practices help protect client information while maintaining data quality and integrity. This approach ensures information remains protected throughout its lifecycle. ## **A Culture of Continuous Improvement** ISO 27001 is not a one-time achievement. It represents an ongoing commitment to operational excellence and continual improvement. Maintaining certification requires regular audits, risk assessments, monitoring activities, employee awareness training, supplier reviews, and continuous refinement of policies and controls. This approach helps us address emerging threats and evolving client requirements. ## **Looking Ahead** We would like to thank our dedicated team whose hard work made this achievement possible, and Evalian, whose expertise and guidance supported us throughout our ISO 27001 implementation and certification journey. As water companies continue to modernise their operations, information security will remain a critical foundation for trust, resilience, and innovation. Achieving ISO 27001 certification reinforces our commitment to delivering secure, reliable, and resilient solutions through the Netbase platform, NetOps and NetAlytics services, and our wider fieldwork and consultancy expertise. As both a software provider and engineering consultancy, [Crowder](https://www.crowderconsult.com/contact-us) combines technology, field expertise, and industry knowledge to help water utilities operate securely, efficiently, and with confidence. #WaterIndustry #ISO27001 #CyberSecurity #DataProtection #Netbase #DigitalTwin #WaterUtilities #EngineeringConsultancy [![CTA 6 - Contact us - Water Network Intelligence - Large CTA](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/143230470/interactive-195148361974.png)](https://www.crowderconsult.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJnnEDZk6vxO0u%2BnNIw%2BIFZq%2FeS76rcK40mVfRz6IBMBjaMsitfRVqgfw%2BXnSOhGG4pNC55lK1tBdehM7tEa96Nh1M8IXG64eAwiiYAMHSEb1uoa8m%2F%2F4vmAbanqX0GSO6vqbVVFYb91xX1539MZSNmX5TYqb8fzrp9TtmnkVxmc7RyLzSd%2FsqcEH%2BvJRZ476eCyIqemoIFmndwcji8VR9O&webInteractiveContentId=195148361974&portalId=143230470) [facebook-f icon](https://www.facebook.com/profile.php?id=100054550176165) [linkedin-in icon](https://www.linkedin.com/company/crowder-consulting/?originalSubdomain=uk) - [Technical Blog](https://www.crowderconsult.com/blog/tag/technical-blog) - [Event](https://www.crowderconsult.com/blog/tag/event) - [Business](https://www.crowderconsult.com/blog/tag/business) - [Social](https://www.crowderconsult.com/blog/tag/social) - [Charity](https://www.crowderconsult.com/blog/tag/charity) see all - [Technical Blog](https://www.crowderconsult.com/blog/tag/technical-blog) - [News](https://www.crowderconsult.com/blog/tag/news) - [Leakage Detection](https://www.crowderconsult.com/blog/tag/leakage-detection) - [Education](https://www.crowderconsult.com/blog/tag/education) - [Netbase Water Network Management System](https://www.crowderconsult.com/blog/tag/netbase-water-network-management-system) - [Case Study](https://www.crowderconsult.com/blog/tag/case-study) - [Hydraulic Modelling Of Water Networks](https://www.crowderconsult.com/blog/tag/hydraulic-modelling-of-water-networks) - [Activities](https://www.crowderconsult.com/blog/tag/activities) - [Leakage Management In District Areas](https://www.crowderconsult.com/blog/tag/leakage-management-in-district-areas) - [Non Revenue Water Reduction Programmes](https://www.crowderconsult.com/blog/tag/non-revenue-water-reduction-programmes) - [Trunk Mains Investigations and Leakage Surveys](https://www.crowderconsult.com/blog/tag/trunk-mains-investigations-and-leakage-surveys) ### Latest Articles [Securing Critical Water Infrastructure: Netbase Platform and Consultancy Services Achieve ISO 27001 Certification](https://www.crowderconsult.com/blog/water-network-management-iso-certification) [Practical Examples of DMA Issues - Tom Crowder and IWA](https://www.crowderconsult.com/blog/iwa-webinar-with-tom-crowder) [Crowder Attended NWG Innovation Festival](https://www.crowderconsult.com/blog/crowder-attended-nwg-innovation-festival) [Crowder Weekend Away 2026](https://www.crowderconsult.com/blog/crowder-weekend-away) [How Are Underground Water Leaks Detected?](https://www.crowderconsult.com/blog/leak-detection-equipment-for-underground-leaks) ### Subscribe to our blog This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 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