On Tuesday 3rd February, we were delighted to welcome a wide range of water operators to our Dynamic Demand Workshop at the Hilton Metropole, Birmingham. Representatives from Yorkshire Water, Anglian Water, Thames Water, Severn Trent Water, and Northumbrian Water joined us for a full day of discussion, collaboration, and insight sharing around our Dynamic Demand, smart metering, and mass balance analytical solutions.
The workshop combined technical updates, real-world case studies, and interactive breakout sessions, providing attendees with both strategic insight and tactical takeaways.
Dynamic Demand Development & Smart Meter Projects Update
We opened the day with an overview of Dynamic Demand enhancements and smart meter projects using our NetAlytics solutions. This showcased our latest features, ongoing initiatives and new implementations from 2025, alongside a forward look at further enhancements planned for 2026. This session highlighted how Dynamic Demand capabilities continue to evolve to support more granular, data-driven decision-making through tactical insights, forecasting, and leakage management.
Thames Water Case Study: Smart Meter Journey
Thames Water shared their smart meter journey, focusing on how NetAlytics Dynamic Demand Analysis has been embedded into their processes. The session demonstrated the tangible benefits already being realised, including improved understanding of consumption behaviour and enhanced analytical insight to support tactical and strategic objectives.
Dynamic Leakage & Severn Trent Water Case Study
The Dynamic Leakage session explored the benefits of local versus company-wide targeting and reporting, supported by a Severn Trent Water case study. This showcased how DMAs have been enhanced using local smart meter data, enabling more targeted leakage identification and improved performance monitoring.
Breakout Group 1: Smart Meter Data
Our first breakout session provided a focused forum to discuss attendees’ current use of smart meter data, as well as their requirements for related consumption data streams. The discussion highlighted both common challenges and emerging opportunities, reinforcing the importance of flexible analytics that can adapt to differing organisational needs.
Forecasting Update
We then shared an update on forecasting, outlining progress in the use of AI to predict daily and night-time consumption at delivery points. This work continues to strengthen predictive capabilities, supporting more proactive network management and planning.
Mass Balance Updates and Case Study
The workshop included a session dedicated to Area Mass Balance – showcasing the latest enhancements and new features plus a Mass Balance Case Study, delivered in collaboration with Thames Water, demonstrating the use of Mass Balance for DMA grading and the development of smarter, more targeted business processes for DMA prioritisation. These sessions illustrated how mass balance analytics can be embedded into day-to-day operational decision-making to achieve the most benefit.
Breakout Group 2: Area Mass Balance
The second breakout group encouraged open discussion around attendees’ current use of Area Mass Balance, alongside future needs and priorities. Feedback from this session will help inform ongoing development and ensure tools remain aligned with industry requirements.
Water Balance Upgrade
The final session introduced a significant upgrade to the Netbase Water Balance, covering both Top-Down and Bottom-Up approaches (DMAs and Zones), using British and IWA methodologies. Attendees were shown new Quick Access features, including compact, user-friendly Area Summaries of Water Balances, Consumptions, DI Meters, Alarms, and more -all accessible directly from Zones or DMAs within the main Network Information element of Netbase.
Thank You
We’d like to thank all attendees for their engagement, insights, and contributions throughout the day. The discussions and feedback shared during the workshop will play a key role in shaping future development and ensuring our solutions continue to support the evolving needs of the water industry.
If you’d like to learn more about any of the topics covered, or discuss how Dynamic Demand, smart metering, or mass balance analytics could support your organisation, please get in touch.
